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Allcare Medical Clinic

Providing General Medical Care Since 1986...

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APPOINTMENT POLICY

 

Pease allow us to take few moments to make you aware of our appointment policy. We have seen patients on a “walk-in” basis for a number of years but effective 1/1/2012, we have changed this policy as below to minimize your wait time.

 

 

 

We no longer see patients on walk-in basis but will have 

limited number of the same day appointments available.

 (Effective 01/01/2012)

 

 

 

 

 

 

 

1.   When you call us for your health care needs, we may offer same/next day

       appointment as they are available to address acute problems. 

 

2.   Please let staff know if you have medical urgency that requires you to be seen

       sooner.Remember that we are not an urgent care center, and remember

       to call 911/Emergency room if you think you have a medical emergency

       or life threatening situation.  

 

        {Some examples of medical urgency are acute pain, severe headache, wheezing, open wound

         (Laceration), animal bite etc...Yes, we can see you…Some examples of emergency (where you

         rather go to ER/call 911): chest pain, cannot breath, major injuries, possible fractures,

         excruciating headache, excruciating other pain, possible stroke or heart attack, losing

         consciousness etc.}

 

3.     Please come in at least 15 minutes early to finish paper work (if any) and to allow

       front desk to process your visit. (Account review, insurance verification etc.)

 

4.    Please call ahead (24 hours in advance) if you need to reschedule or cancel.

 

5.    Please know that doctor/staff may ask you to schedule another visit for your

        significant other non-urgent problems, PE etc. in order to reduce the wait time for

        you and others.

 

6.    It is ok for you to reschedule if your wait time is longer and unacceptable to you

        for non-urgent problem(s).

 

7.    Please handle appointment issues & other questions about you or family members

        at front desk. For question(s) directed for doctor, front desk will take a message for

        the doctor who then will call you later.

 

8.    Remember that all patients’ phone calls (including after-hour calls) for your

         medical question(s) and refill requests are handled by just one assigned

         provider/doctor, and you may expect your return phone calls (or take action on

         your refill request) within 1-2 business days unless medically urgent.

 

 

 

Improving your care and reducing your wait time is a partnership

amongst patients, providers and staff.

(Revised Nov 2017)